Postal and parcel service providers and leading e-commerce companies handle an increasing amount of operational data and process millions of transactions every day. Maximum availability of sorter capacity, optimal transportation and increase of customer satisfaction via apps on smartphones where customers can track and redirect parcels in near real time are some of the challenges the CEP market is facing.

Today there is an increasing need for statistics to create new business models and improve operational efficiency and people are keen on transparency so real time interaction between various operational processes is key.

This requires a new view on the architecture where the current isolated model shifts to an “open”, connected and flexible operational technology environment. This does not only apply between the operational processes but also with the outside world.

At Prime Vision we have thorough experience in securing the core processes of parcel, mail, courier and express organisations with maintaining fast and correct sortation of items. We understand that the core process is King and according to Gartner Operational Technology, control priority  number one is the hardware and software that detects or causes a change through the direct monitoring and/or control of physical devices, processes and events in the enterprise. We believe that combining people and OT  enables maximum uptime and performance of your core operational  process.

We support postal companies and their partners by building, transforming and maintaining (monitoring and hosting) their business infrastructures with maximum performance and availability of core processes. Prime Vision is ISO 9001 and ISO 27001 certified and has extensive experience building, supporting and securing logistic processes for postal companies that process millions of transactions every day.