Predicting the future: Sorting just became much smarter

There was a time when efficient sorting of the mail, whether letters, flats or parcels, was dominated by the challenges of facing, canceling and identification, with systems and processes being pretty much hard-wired into fixed ways of working.
The postal industry is already in the midst of a huge revolution – the old ways of working no longer meet the needs of postal customers or operators alike. The postal revolution demands that operations need to be scalable to volume demands, responsive to events across the operational network and have smarter features that customers are now expecting of the post, such as last-minute redirection and live tracking.
Altogether, this means that today’s postal automation and sorting platforms need much greater levels of flexibility and intelligence, with maximum configurability and processes that adapt to the live situation rather than their fixed programming – in fact, automation platforms need to predict the future!
Prime Vision’s next-generation postal automation platform, PremierMMS, has been launched specifically with these new features in mind and has already been proven at a major European postal operator. The capabilities to predict the future (predictive sorting decision-making) are being realized based on incorporation of technologies from industry megatrends such as big data analytics and Internet of Things (IoT), essentially providing data sources that reach out across operations to gauge the live situation and predict the trend and outcomes. Much can be automated, however, Prime Vision also saw an opportunity to deliver much greater levels of manual customization of sorting and processes (at a local and national level), a factor that has been welcomed by the launch client.
The potential from implementing PremierMMS is substantial and has many impact areas across operations and services development. Events in transports and infrastructure can be mitigated in a dynamic way, such as poor weather conditions, traffic delays or issues with a particular facility. Finally, postal operators can offer the smarter services that customers are increasingly expecting.