Postal Operator

This month in Postal

26 Mar: This month in Postal and Parcel Technology magazine: How one postal operator has streamlined its handling process to improve customer satisfaction

Our industry is judged by time. To the general public, it really doesn’t matter how efficient our internal systems and procedures are. To be on time, or even a little early, is the expected standard and unfortunately barely noticed. To be late, however, can cause great annoyance and contribute to negative public perception of the…