internships

Agile implementation service desk

Location: Delft, the Netherlands

Overview

We are passionate about what we do and are looking for someone with a similar attitude to support us in creating the right solutions for our international customers.

Within the support team, we are working towards implantation of agile processes in our 24/7 mission-critical service desk.

The job

  • Our service desk supports over 40 customers in 25 countries all over the globe. Our customers are large postal and logistics companies worldwide, with urgent support calls, service requests, changes, new releases and operational activities.

    With a growing customer and product portfolio, efficiency of work becomes more and more challenging. Prime Vision has transitioned to an agile way of working. For the service desk we would like to further implement Kan Ban into our daily business.

    Your job would be to first, examine the requirements. Second, prepare and propose a plan for implementation. Finally, implement the new way of working together with the team.

Your background

  • You are in the final stages of your studies and have affinity with ICT and logistics. You are hands-on and ambitious, self-starting with a responsible and flexible attitude, you love to be challenged and you are a team player with an independent and customer-oriented approach.

    You can start your internship at any moment, for a period of at least 5 months.

What you can expect from us

  • At the Service Desk, you will work with broadly oriented trouble shooters with a sharp analytic mind.

    You will be properly supervised during your work placement and be given the scope for you to get the best out of yourself.

    Naturally, we provide a suitable work placement compensation.

If you have any issues sending via the form, please contact Peggy Ann Kosters at sollicitaties@primevision.com.

About us

Working for a top player in the field of logistics solutions

Prime Vision is one of the world’s best in the field of advanced solutions for the logistics industry. We create and support critical hardware and software solutions for our customers 24/7. This allows our customers in more than 25 countries to sort millions of parcels and letters day and night. We are proud of our international client portfolio including DHL, Bol.com, PostNL, Whistl, PostNord, Posti, Australian Air Express Startrack and DHL Hong Kong and Mexico.

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