Technical Specialist

DESCRIPTION

Prime Vision / Location: Delft / Mid-level or Starter/ Minimal Bachelor Degree

Prime Vision is one of the leading mid-scale systems integrators and a pioneer in postal technology innovation. We converge the knowledge from our long history and experience in deep learning and the latest IoT and robotics capabilities to create a fertile ground for innovative thinkers and problem solvers.

We are passionate about what we do and are looking for someone with a similar attitude to support us in creating the right solutions for our international customers.

Do you like IT and customer contact? Do you want to gain international knowledge of different operating systems and networks? Then we are looking for you!

Your Job

  • Solving customer problems independently and escalating to colleagues on time, if necessary;
  • Resolving incidents, operational activities and changes (releases, patches and configuration changes);
  • Registering and monitoring incidents, operational activities and changes in Topdesk;
  • Unburdening the customer by telephone and by email, as well as analyzing and dealing with complex technical questions / incidents by customers through remote service.

Your Background

  • Bachelor degree in a technical field supplemented with relevant courses;
  • Knowledge of programming languages C #, Delphi, Python is an advantage;
  • Knowledge of various operating systems and knowledge of networks (TCP / IP) is a plus;
  • Experience with process automation is an advantage;
  • Good communication skills at all levels and a healthy dose of persuasion, also in English and German;
  • Customer orientated, accurate, stress-resistant and a flexible;
  • In connection with our growth, both school leavers and experienced staff are cordially invited to apply for a job;
  • You have a driving license;
  • Fluency in Dutch is mandatory.

What we offer

  • A dynamic working environment, working at a fast moving technology organisation with global customers;
  • Plenty of opportunities to develop;
  • Market competitive salary and excellent working conditions;
  • Challenging tasks to get your teeth into;
  • An enthusiastic, ambitious team of colleagues within a dynamic company with great ambition and a very flat company culture.

Who we are

Our company is all about innovation in IT. On the development side we have some of the best brains in the industry, who are busy concocting new software and solutions built around recognition technology and Big Data. We are active in several markets with the primary focus for Prime Vision being the global postal and logistics market. We are a full-service company and therefore provide solutions via project development and subsequent service and support processes ensure that our customers are covered.

We ensure that in several countries worldwide, letters and parcels arrive at the customers’ doorstep, every day, and in time.

Application

In case you want to know more about this vacancy, please contact Evert Dam +31 15 219 20 90.

If you think can be our new technical specialist, send your CV and cover letter  to Peggy Kosters by email: sollicitaties@primevision.com.

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